Everything you need to know about leagues, registration, schedules, teams, rules, and player expectations.
Register To PlayWhether you are joining as an individual, building a team, checking your schedule, or looking for league policies, start here.
If you register for a league and do not receive a confirmation email, it means you have been waitlisted and are not guaranteed a spot. If space opens, we will send an offer by text and/or email.
Registration and enrollment in any SSC program (team or individual) shall not be considered confirmed until full payment has been received by SSC. All refund requests must be submitted in writing via email; requests made by phone will not be processed.
Cancellations: 21 or More Days Prior to Program Start Date
Participants who cancel 21 or more days before the posted program start date are entitled to a full refund, less an administrative fee of 15% +tax ($100 cap for a team registration, $25 cap for an individual registration). Participants may elect to transfer the full value of their registration as a credit toward a future SSC program, in which case no administrative fee will be applied.
Cancellations: Within 21 Days of Program Start Date
Participants who cancel within 21 days of the posted program start date are not eligible for a refund or credit. This also applies to registrations made within 21 days of the posted program start date or once a league has started. Exception – a team or individual may transfer their spot to a replacement. The replacement must contact the SSC office directly and submit payment before any transfer is approved. All replacements are subject to SSC approval. An administrative fee of 15% +tax ($100 cap for a team registration, $25 cap for an individual registration). applies to all transfers.
Drop-In Events: All drop-in events are non-refundable. Participants who cancel 4 hours before the start time will have the full cost of their event issued as a credit on their account, with no administrative fee applied. There is no credit for cancellations or registrations made within 4 hours of the drop-in start time.
Non-Refundable Circumstances
No refunds or credits will be issued under any of the following circumstances:
Player injury, changes in physical condition, or personal changes in circumstance
Suspension or ejection from an SSC league resulting from a violation of SSC policy
Program interruptions due to inclement weather, government-mandated closures, or epidemic-related stoppages
Defaulted or rescheduled games
If SSC is unable to place an individual registrant on a team*, the Individual registrant will receive a full refund PLUS a 25% credit towards a future SSC registration (25% of the registration fee). For example … Scenarios that may result in a Refund + Credit: If you signed up as an Individual registrant, and SSC was unable to meet the minimum # of participants or appropriate gender ratio – and as a result your registration was cancelled. The sport/league did not meet the minimum # of teams participating and was cancelled. *SSC will always endeavour to find you a spot to play. Alternative registration options may include participating on another evening or a different sport.
We will contact you if a spot opens. Offers can happen before the season starts, shortly after it begins, or later in the season if a team or player withdraws.
Reach out to us. We can check if another spot is available. If not, we can issue refunds or help you find another league with space.
Yes. Joining multiple waitlists can increase your chances of being offered a spot in a league.
No. You can register as a full team, with a small group of friends, or as an individual. If you sign up with friends, we will keep your group together and fill out the rest of the roster where needed.
Individual players are placed on teams with other players who are also looking for teammates. Rosters are typically available before the season begins, but may change as leagues are finalized.
Team captains can log in to their Player Page, click on their team, and use the “Invite Friends to Play” option to send invites or share a sign-up link.
Yes. Use the Free Agents Facebook Group to find players looking for teams or teams looking for extra players.
Please contact us directly if you want to know how many team or individual spots are left in a league before registering.
Offers are sent by text and/or email with a registration link. Once your payment has been confirmed, you should receive an email stating that your registration is complete.
Yes. Please contact us before accepting the new offer so we can help transfer your existing registration and payment to the new league.
Individual teams are created based on registration timing, payment, roster needs, and gender ratio requirements where applicable. Payment alone does not always guarantee placement if a team cannot be built.
Once your roster is available, connect with your teammates through your Player Page. Choose a team captain, team name, jersey colour, and discuss weekly attendance and equipment needs.
Team Captains help communicate between the league and their team. This includes sharing league updates, reporting or confirming scores, communicating with other captains, and helping keep the experience fun and organized.
Games are played at different locations throughout the city, including schools, community centres, private facilities, city parks, gyms, fields, and sport facilities.
Schedules and rosters are posted online before your first game. You can view them through your league page or Player Page.
Team captains are responsible for reporting scores within 48 hours. Log in to your Player Page, choose your schedule, click past games, and select “Record Score.”
If your team cannot attend, your captain should contact the opposing captain as soon as possible. The team that cannot attend will default the win to their opponent.
On your Player Page, go to your team page and find the upcoming game. Use the RSVP area to let your team know whether you are attending.
If a score has already been submitted but is incorrect, please contact us so we can review it and assist with a score dispute if needed.
If your opponent defaults, your team will receive the win. When possible, you may still use the booked facility time to practice or scrimmage.
Some leagues with an odd number of teams may include doubleheaders. Depending on the schedule format, the result of a team’s second game may or may not count toward standings. Please check your schedule carefully.
Most leagues are recreational and social by nature. Some sports may offer intermediate or competitive divisions. If you are unsure where you fit, contact us before registering.
Individual teams should connect once rosters are posted and decide who will act as Team Captain. The captain helps with team communication, score reporting, and weekly attendance.
Once your team is formed, captains can update the team name through the Player Page. Keep it fun, appropriate, and easy for other teams to recognize.
Reseeding means adjusting pools or matchups based on results after a set number of games. SSC may reseed leagues to create more balanced games and a better experience for players.
SSC does its best to include as many teams as possible in playoffs, but not every team is guaranteed a game in the final week. Players should always check the schedule.
Substitute players may be allowed, but playoff eligibility rules apply. Players must complete a waiver and may need to meet minimum regular season participation requirements.
No. Sport & Social Club is built around fun, friendship, and fitness. Many leagues are recreational, and some sports may offer more competitive options.
Probably! Many competitive players still enjoy the social atmosphere. If a competitive division is offered for your sport, we recommend joining that level.
The team forum is available through your Player Page. Use it to introduce yourself, discuss team details, confirm attendance, and connect with teammates throughout the season.
Team captains can update team details through their Player Page. Add your jersey colour so opponents know what your team is wearing.
If you have feedback about a game, opponent, location, or league experience, use the Game Report form to let us know.
All players must be 19 years of age or older. Players may be asked to show ID. Underage players are not permitted to participate.
Players are expected to contribute to a respectful, supportive, welcoming, and fun environment. Unsportsmanlike behaviour, disputes, or conduct that disrupts the experience may result in league action.
No. Alcohol, tobacco, and cannabis are not permitted during league play, including inside or outside facilities and parking lots.
Team captains are encouraged to bring a basic first aid kit for minor scrapes, sprains, and bruises. If an SSC representative is on site, they will assist where possible.
Game Coordinators help support league nights where assigned. They may assist with setup, check-ins, timing, scores, equipment, facility questions, and general league flow.
Check with the facility first. If the item is not there, ask your captain to contact the opposing team or reach out to us with your name, game time, location, and item description.
We’re happy to help you find the right league, understand registration, or get ready for game night.
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